Community Ops01
Gradient
Operating a 150K+ Research Community.
Community Operations Manager
I BUILD
COMMUNITIES
THAT MOVE.
Community Operations Manager helping technical communities stay organized, informed, engaged, and safe.
2+ years operating research-driven and developer-focused communities across AI and Web3 — from a 150K+ member ecosystem to smaller developer communities requiring hands-on technical support.
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01 — About
More than
moderation.
I work at the intersection of community, technical research, and operations.
Over the past 2 years, I've helped operate research-driven and developer-focused Discord communities — including Gradient's 150,000+ member ecosystem.
My work goes beyond keeping conversations organized. I translate complex technical research into content communities can understand, design educational engagement campaigns, support developers, manage community structures, resolve conflicts, and help create environments where members can participate safely.
I approach community operations with a mediation-first mindset: understand the problem, communicate clearly, protect the community, and build systems that prevent the same problems from becoming recurring ones.
FocusCommunity Operations
Experience2+ Years
CommunitiesAI · Research · Developer · Web3
02 — Capabilities
What I
operate.
Core pillars of my community operations methodology.
01
Community Operations & Safety
Moderation, scam prevention, conflict resolution, community health, escalation, and maintaining safe environments at scale.
02
Content & Research
Turning complex technical research and product concepts into clear, accessible content that community members can actually understand.
03
Engagement & Programming
Designing and hosting AMAs, quizzes, games, educational campaigns, and cross-community programs that encourage participation.
04
Technical Support
Helping developers and community members troubleshoot technical problems, navigate products, and resolve support requests.
05
Community Architecture
Managing Discord roles, server structure, permissions, community organization, and the systems required to operate structured communities.
06
Communication & Mediation
Resolving disagreements through a mediation-first approach while maintaining clear communication between members, moderators, and teams.
03 — Selected Work
Proof,
not claims.
Interactive case-study cards. Click a project to open its full story.
Support02
Commonstack
Supporting Developer Communities.
Support03
Parallax
Supporting Developer Communities.
Engagement04
Cross-Community Programming
Turning communities into collaborators via shared events.
04 — Experience
Where I've
operated.
Community Moderator
Gradient — Discord
Moderate and support Gradient's 150K+ research community while helping translate technical research into accessible content, running educational community programming, maintaining community structure, and protecting members from scams and disruptive activity.
Community Contributor
Commonstack & Parallax — Discord
Supported two developer-focused communities with 500+ combined members, resolving technical support requests, assisting developers with troubleshooting, maintaining secure invite-only access, and collaborating with moderators on cross-community events.
05 — Impact
Numbers
matter.
Data-driven results from active community operations.
150K+Largest community operated
1,200+Research & educational posts
15+Live AMAs & quiz events
500+Educational questions
20+ /wkTechnical support tickets resolved
12Community roles managed
7+Cross-community events
20 /wkScams identified & removed
06 — Testimonials
People I've
worked with.
Colleagues, founders and managers.
“In my experience working with him, he has always been thoughtful, dependable, and deeply committed to his responsibilities. He brings genuine sincerity to every interaction and consistently follows through with care, making him someone both colleagues and community members can trust.”
— KilluaCommunity Head at VidMuse, ex Community Head at Gradient
“Razak and I have worked together for over a year. He's committed, always on time, and eager to learn and to serve his community. His weekly event has run without fail the entire time I've known him — and that consistency is exactly why members trust him and lean on him. He brings real technical depth alongside engagement ideas that are genuinely his own.”
— samanthaSimularAI
“Razak has been part of the community since day one. Being a fast learner and a good communicator, he has played a key role in growing and strengthening the community, organizing engaging Discord events and consistently making time to address individual community members' needs.”
— Marketing LeadGradient
“Razak is very professional and takes his work seriously. He’s a fast learner and responder who builds trust within organizations.”
— Community ManagerGradient
07 — Contact
Building something worth
building a community around?
I'm open to Community Operations, Community Management, and Developer Community opportunities with teams working across AI, Web3, research, and technical products.